What is a pip?
A pip is a unit of measurement used to convey the change in value of a currency pair. For FX pairs with 5 decimal places,
What is leverage and margin?
Leverage is the ability to control a large amount of money in the forex markets. We offer leverage of up to 500:1 for forex in
What can cause my positions to close automatically?
Your Stop Loss or Take Profit may have been triggered. If you no longer have enough equity in your account to support the trade’s margin
Why can’t I close my position?
This could be for a number of reasons. The market may be closed, or you may be logged in using your investor password which doesn’t
Does Qtrade offer Stop and Limit Orders?
Yes. We offer Buy and Sell Stop and Limit orders, which trigger market orders at the next best available price.
Does Qtrade offer Stop Loss and Take Profit orders?
Yes. All orders can have a Stop Loss or Take Profit set when placing the trade to reduce risk or lock in a profit at
When does a margin call and stop out occur?
For the MT4/5 platforms a margin call occurs when equity on the account falls below 90% of the margin required for maintaining your positions and
Can my account go into a negative balance?
Yes. In a fast moving market, it is possible that your account may go into a negative balance, before the automated stop out system can
Can Qtrade teach me how to trade or trade on my behalf?
Qtrade provides general information only and doesn’t take into account your personal situation, financial objectives or needs. We can provide general education but we can’t
How do I reset my chart data?
Right-click on the chart and select ‘Refresh Chart’. If the chart is not updating, close the platform and reopen. Ensure you are logged in and
How do I open a position?
To open a position on MT4/5, simply click the New Order button from the Toolbar section at the top of the platform. You can also
Where do I find information regarding each instrument?
You can find pair-specific information for each instrument from the Market Watch window of your MT4/MT5 platform. Simply right-click on a pair, select ‘Specification’, and
What are the margin requirements?
Margin requirements refer to the funds required to open a trade and maintain it. The initial margin requirements for a trade depend on your account